Shipping & Pickup
Last updated: October 2026
In short: You can pick up your coffee yourself by arrangement with me, or get it at a pickup point or at your door. The bigger the order, the less you pay for shipping, and from 300 ₪ shipping is free.
1. Options and prices
Self pickup by arrangement is always free. Shipping is priced by your order total:
| Order total | Pickup point | Home delivery |
|---|---|---|
| Under 150 ₪ | 25 ₪ | 50 ₪ |
| 150–249.99 ₪ | 20 ₪ | 45 ₪ |
| 250–299.99 ₪ | 10 ₪ | 35 ₪ |
| 300 ₪ and up | Free | Free |
The order total is the sum of the products in your cart, before shipping, regardless of the type of coffee or the number of bags. Prices are final. The cart updates the shipping price whenever you add or remove a product, and the price it shows before you send your order is the price you pay.
2. Self pickup
After you send your order, I'll get back to you to arrange a pickup place and time, together with payment.
3. Delivery to a pickup point
Pickup-point delivery is available when the whole order fits in one parcel: up to 6 bags of 200 g, or one 1 kg bag plus up to 3 bags of 200 g. A bigger order ships to your door.
In the cart you can pick a specific point from the list of points, or ask me to send it to the point nearest the address you give.
- The parcel reaches the point within 2–3 business days. Remote areas may take longer.
- You'll get a text message when the parcel arrives at the point.
- Once it arrives, the parcel is held for 48 hours in a locker or 5 business days at a store.
- A parcel that isn't collected in time is returned to me.
4. Home delivery
A courier brings the parcel to the address you give.
We can't deliver to places that require an entry permit or advance coordination, or to post offices, embassies and similar.
Very large orders, over 8 kg for a pickup point or over 15 kg for home delivery, exceed the courier's limits. In that case I'll get back to you before payment to arrange the shipping and its cost.
5. Delivery details
The cart asks for the address, phone number and email of the person receiving the parcel. The courier company uses them to deliver it, so please make sure they're accurate.
You can also send to someone else: tick "Sending to someone else" and fill in their details.
6. Payment and shipping time
The shipping cost is paid together with your order. After you send your order, I'll get back to you to arrange payment, and the parcel goes out once payment is complete.
7. Damaged in transit
If your parcel arrived damaged, or you received something other than what you ordered, see section 3 of the Cancellations & Returns policy.
8. Questions
Write to me at hello@idoroasting.com or via the Contact page.